FAQ

We always deliver!

We deliver to most European countries, please fill in your delivery address on check out to determine the cost, if you have any other question please contact us via Live Chat, Telephone or Email our fab staff are always happy to answer any questions if you can not find the answer here.

Dispatch is the estimated time when the items are dispatched from our warehouse in China / India, we have numerous suppliers from Jaipur in India to Tallinn in Estonia. We do not collate your separate products, this would incur costs which we would then have to pass on to our customer. We deliver your items separately, therefore getting you your products as soon as possible and as cost-effectively. Mobelaris tries to offer the best service possible, from website presentation, quality of goods, selection of goods on offer and overall customer service. When we give our lead times we try to offer a reasonable time for the items to be delivered to the UK, picked, packed and shipped to you, our much-loved customers. Please note dispatch times are an estimate, we can not be held liable by outside influences, which may or may not be standard. For example, Holiday periods, Christmas Time, Partner companies traditional holidays and so on. So there may be some... Read more

Many of our items are manufactured to order, especially large custom items like sofas which have a lead time of 10-14 weeks (not including holiday periods). Express delivery are items that are in stock with our manufacturers / supplier or have a shorter lead time, this means they can be delivered from our warehouse to you from 1-4 weeks. Depending on the manufacturer, please view individual products for lead times. We send items individually, PLEASE NOTE We do not collect your full order and send all together, we send individually. We of course endeavour to get your items to you as soon as possible, Any questions please let us... Read more

Occasionally we offer free delivery for select items, periods of time, certain products or certain countries, this will be promoted on the website at time of promotion. Free delivery will only be to main land parts of a country or countries and will not include highlands, of shore islands or other external reaches of normal delivery by our couriers. Unfortunately this is a case by case bases, as the algorithms are not possible. If you have place an order for free delivery and it is not within these normal delivery zones we will call you to offer a delivery rate or... Read more